At Dallas Cleaning Services (DCS), we are committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or engage with us in any way. Please read this Privacy Statement carefully. If you do not agree with the terms of this Privacy Statement, please do not access the website or provide any information.

1. Information We Collect

We may collect personal information about you when you engage with our services, including but not limited to:

– Contact Information: Name, email address, phone number, and mailing address.

– Service Details: Information related to the services you request or inquire about.

– Payment Information: Credit card details and billing information (processed securely through our payment processors).

– Communication Data: Records of your correspondence with us, including emails and messages.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

– To provide and maintain our services.

– To process transactions and manage payments.

– To communicate with you regarding your inquiries, service requests, and updates.

– To improve our website and services based on user feedback and preferences.

– To send promotional communications, where permitted by law.

– To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We may share your information in the following situations:

– With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors and customer support providers.

– For Legal Reasons: We may disclose your information if required by law, in response to legal proceedings, or to protect our rights and safety or the rights and safety of others.

– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.

4. Data Security

We implement a variety of security measures to protect the safety of your personal information. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account and password.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

– Access and Correction: You may request access to and correction of your personal information.

– Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

– Data Deletion: You may request that we delete your personal information, subject to certain exceptions.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Links to Other Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms of service of any site you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page and updating the effective date. You are advised to review this Privacy Statement periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Statement, please contact us:

– Email: hello@dallas-cleaningservices.com

– Phone: (972) 694-6625